I’ve been there – staring at my phone, waiting for that Absa Cash Send SMS that never seems to arrive.
It’s frustrating, especially when you need to get cash quickly.
But don’t worry, I’ve got you covered. In this guide, I’ll share my firsthand experience with troubleshooting this issue.
We’ll look into the common reasons why your SMS might be MIA and the steps you can take to get that Cash Send code delivered.
Whether it’s a network hiccup or a simple oversight, we’ll tackle it together.
Detailed Step-by-Step Guide To Resend The ABSA Cash Send SMS
Step 1: Accessing the Absa App
Locate and open the Absa mobile app on your smartphone.
Ensure your internet connection is stable.
Step 2: Navigating to Cash Send
Once the app is open, locate the Menu icon (usually three lines or dots).
Tap on ‘Menu’ to reveal various options.
Select ‘Beneficiaries’ to view a list of individuals you have transacted with.
Step 3: Finding Your Transaction
In the Beneficiaries section, look for and select ‘CashSend’.
Find the specific beneficiary in question from your list of CashSend transactions.
Step 4: Resending the Code
Click on ‘History’ next to the beneficiary’s name.
This displays all previous transactions to that person.
Identify the transaction that is pending or causing issues.
Click on ‘More’ next to the relevant transaction.
Select ‘Resend withdrawal code’.
Additional Tips
Confirm the Recipient’s Number: Ensure the phone number is correct.
Instruct the Recipient: Inform them to expect an SMS and check their messages, including spam or junk folders.
Check Network Issues: Sometimes delays occur due to network problems.
Contact Absa Support: If problems persist, reaching out to Absa’s customer support can provide further assistance.
Why My Absa Cash Send SMS Not Received?
The failure of an SMS, such as an Absa Cash Send notification, to be delivered can be due to several reasons:
Network Issues
Service disruptions or weak signals can prevent SMS delivery. This is often temporary and resolves once network conditions improve.
Recipient’s Phone Problems
If the recipient’s phone is switched off, out of range, or experiencing software issues, SMS delivery can be delayed or fail.
SMS Inbox Full
If the recipient’s SMS inbox is full, new messages may not be received until older messages are deleted.
Number Error
If the sender enters an incorrect phone number, the SMS won’t reach the intended recipient.
Spam Filters
Some mobile carriers or phones have spam filters that might mistakenly block legitimate messages.
Carrier Issues
Sometimes, the issue might be with the carrier’s messaging service, either on the sender’s or recipient’s end.
Recipient Ignored/Delete the SMS
Occasionally, recipients might overlook or accidentally delete the SMS without reading it.
System Glitches
Rarely, technical glitches within the Absa system can cause delays or failures in sending SMS notifications.